The attached article is one of the more famous
bureaucracy-related pieces of political science scholarship, and is
considered a “must read” for all students of public administration
(an important subset within the field of American
Government). Read the attached article and respond to the
following questions:
1. After briefly describing the premise of this
article, describe a recent encounter you have had with a
“street-level bureaucrat.”
2. Was this encounter a generally positive experience,
or negative experience, in your mind? What made the
experience positive or negative?
3. In what ways did the “street-level bureaucrat,” in
the experience you identify, further (or hinder) the public policy
of his or her agency during their encounter with you?
4. Describe at least one way (using at least one
specific reference to the article) in which this article helped you
better understand or appreciate your encounter with a “street-level
bureaucrat.”
Your essay must be between 4-6 pages in length, be
double-spaced with standard (1-inch) margins and 12-point Times New
Roman font. Your essay will be graded on a scale of
0-100.
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