Communication Analysis Paper
Communication Analysis Paper
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Performance reviews can be a difficult experience for anyone
to go through. In this assignment, you will recall a performance
review or a performance-related discussion that you experienced at
work. You will critically analyze that experience, focusing on the
verbal communication, effective listening, and conflict resolution
aspects of the experience.
Tasks:
For this assignment, you are to reflect on a time when you
had a performance review or any sort of work-related performance
discussion with your manager. Then, write a 5- to 6-page paper
addressing the following items:
Describe your experience regarding the performance discussion.
Explain proven and effective ways to listen appropriately,
resolve conflict, and negotiate. Support your response with sources
from professional literature. Professional literature may include
the Argosy University online library resources, relevant textbooks,
peer-reviewed journal articles, and websites created by
professional organizations, agencies, or institutions (.edu, .org,
or .gov). You may find that the Lynda.Com “Having Difficult
Conversations” course will be especially helpful as you prepare
this assignment. The “Having Difficult Conversations” course is
available in the AUO library holdings. The direct link was included
earlier in this module on the Relationship
Development lecture page.
Assess yourself on your effectiveness.
Assess yourself on your effectiveness in listening, conflict
resolution, and negotiation.
Identify two to three areas of improvement in any category.
Create a plan for developing yourself in those areas. The
plan may include:
Teaming with a classmate or mentor to help guide improvement
Creating a focus for improvement and an attainable goal
Identifying how the goal will be measured for success
Assessing success and reevaluating the goal
Submission Details:
By Week 3, Day 7, prepare a 5- to 6-page paper. Your response should rely upon at least two sources from professional literature. This may include the Argosy University online library resources, relevant textbooks, peer-reviewed journal articles, and websites created by professional organizations, agencies, or institutions (.edu, .org, or .gov). Write in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources (i.e., APA format); and use accurate spelling, grammar, and punctuation.
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